Fraktpolicy

Do you ship worldwide & how much does shipping cost?

Yes - we ship worldwide. We offer customers free USA & International Shipping with tracking. There is NO shipping & NO sales tax. Hurray!

 

What are your shipping and processing times?

Standard Shipping Times

USA and Canada: 6 - 14 days

Oceania: 7 - 14 days

Europe: 7 - 14 days

Other countries: 11 - 30 days

 

Processing Times

Orders can sometimes take 1-2 days to process after placing the order before shipping out.

Where can I find my tracking number?

When your items are shipped out, you should receive a notification from us via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, it's okay. Contact us and we'll fix it!

If you need more detailed information, please send us an email at: support@thinkerlamps.com and we'll help you out!

 

Unexpected Delays

In some instances, the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we'll help you to resolve any situation that we have control over!

 

Stolen Packaged

We take great care in packaging and shipping your orders to ensure that they arrive safely at your doorstep. However, we cannot be held responsible nor liable for packages that are lost or stolen after they have been delivered.

Please note that if this does occur, kindly get in touch with us at support@thinkerlamps.com and we will send you a special and hefty discount code as a sign of goodwill. Thank you for your understanding